Retail and Customer Service Course - Christmas Edition

Are you 16 to 24 years old and looking for a job?

Join our free training course, offering accredited training and the support you need to get a job at Fort Kinnaird.

Make your CV shine and take your skills to the next level!

Where: Fort Kinnaird Recruitment and Skills Centre, 31 Flemming House, Fort Kinnaird, Edinburgh, EH15 3RD
When: Monday 25th September
Times: tbc
Costs: Free

Email Fort Kinnaird Skills Centre to register or for further information. You can also call us on 07934 485859

RSC logo

What you will learn

The course is one week long, during which you will work towards industry-recognised certificates and learn more about:

  • Effective communications skills
  • How to create a good impression with customers
  • Dealing with customers' needs (including complaints)
  • The importance of good customer service to organisations.

If you complete the course you will receive Customer Service: Principles and Practices Award at SCQF level 5.

You will also have the unique chance to speak directly to Fort Kinnaird Employers about Christmas jobs and opportunities.

Three workers are smiling while looking at a laptop. One is standing and two are seated at the table the laptop is on.

Supported by

Scottish Government logo
UK Government logo
City Region Deal logo