Accessibility Statement for the Helix website

This accessibility statement applies to The website is run by Capital City Partnership.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website aims to meet WCAG 2.1AA Accessibility standards.

However, we know some parts of this website are not fully accessible. These are listed in the compliance status section.

Reporting feedback or accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Older video content may not contain captions or transcripts . This fails WCAG 2.1 success criterion 1.2.1

Where text appears on a banner, the contrast level technically appears wrong as the background is coded as white. This fails WCAG 2.1 success criterion 1.4.3. This is a h1 so can be read by screen readers. Use is minimal and the text will be altered to allow for maximum visual contrast against the background image.

Search headers are set at h4 and cannot be amended. This means on certain pages a heading level is skipped. This will be monitored and changed as more content is added to the site. This fails WCAG 2.1 success criterion 2.4.6

Preparation of this accessibility statement

This statement was prepared on 24th November 2022. It was last reviewed on 24th November 2022.

This website was last tested on 24th November. The test was carried out by Capital City Partnership.

We used this approach to deciding on a sample of pages to test:

The whole site is tested using existing knowledge of WCAG guidelines, WAVEAIM accessibility checking tools and browser screen reading.

What we’re doing to improve accessibility

The website will be regularly reviewed to make any accessibility improvements. These will be made unless the fix proves a disproportionate burden. We will aim to make any new features comply with standards.